TY  - BOOK
AU  - McNair,Carol Jean
AU  - Leibfried,Kathleen H.J.
TI  - Benchmarking: a tool for continuous improvement 
T2  - The Coopers & Lybrand performance solutions series
SN  - 9780939246533
AV  - HD58.95 .M36 1992
U1  - 658.4013 22
PY  - 1992///
CY  - Essex Junction, VT
PB  - Omneo
KW  - Management audit
KW  - Organizational effectiveness
KW  - Organizational change
KW  - Total quality management
KW  - Competition
N1  - Includes bibliographical references :p. ([332]-337)and index
ER  -