World class diversity management : a strategic approach /
R. Roosevelt Thomas, Jr.
- 1st ed.
- San Francisco, Calif : Berrett-Koehler Publishers : ASAE & The Center for Association Leadership, c2010.
- xv, 294 p. : ill. ; 25 cm.
Includes bibliographical references and index.
Managing workforce representation -- Managing workforce demographic relationships -- Managing diverse talent -- Managing all strategic mixtures -- Strategic diversity management process -- Managing complexity : an inherent capability -- The dynamics of strategies and paradigms -- Jeff Kilt : coping with a nagging challenge -- Reflections of Jeff Kilt : in search of world class.