TY - BOOK AU - Keen,Peter G.W. TI - Shaping the future: business design through information technology SN - 0875842372 (hardcover : acid free paper) : AV - HF5548.2 .K395 1991 U1 - 658.4038 23 PY - 1991/// CY - [Boston, Mass.] PB - Harvard Business School Press KW - Business KW - Data processing KW - Management KW - Communication systems KW - Management information systems KW - Organizational change N1 - Includes bibliographical references and index ER -