Effective sales force automation and customer relationship management : A focus on selection and implementation /
Raj Agnihotri, Adam A. Rapp.
- 1st ed.
- New York, N.Y : Business Expert Press, 2010.
- 113 p. : ill. ; 24 cm.
- Selling and sales force management collection. .
Includes bibliographical references (p. 105-110) and index.