Sower, Victor E. <br/><br/>
Essentials of quality :  with cases and experiential exercises / 
Victor E. Sower. 
 - Hoboken, NJ :  John Wiley & Sons,  c2011. 
 - xix, 392 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780470509593 (pbk.) 0470509597 (pbk.) 
<br/><br/><label>LCCN: </label>2009035910 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Total quality control.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .S6445 2011 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / SVE