TY  - BOOK
AU  - Pine,B.Joseph
AU  - Gilmore,James H.
TI  - The experience economy: work is theatre & every business a stage 
SN  - 0875848192
AV  - HF5415.15 .P56 1999
U1  - 658.5 23
PY  - 1999///
CY  - Boston
PB  - Harvard Business School Press
KW  - Product management
KW  - Diversification in industry
KW  - Customer services
N1  - Includes bibliographical references :p. (207-230) and index
UR  - http://lcweb.loc.gov/catdir/toc/98-33202.html
UR  - http://www.loc.gov/catdir/enhancements/fy1202/98033202-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy1311/98033202-d.html
ER  -