Clinical delegation skills : a handbook for professional practice /
Ruth I. Hansten, Marilynn Jackson.
- 4th ed.
- Sudbury, Mass. : Jones and Bartlett Publishers, c2009.
- xii, 435 p. : ill. ; 23 cm.
Includes bibliographical references and index.
The overall process of delegation -- Know your world -- Know your practice : is my license on the line? -- Know your organization : what about where I work? -- Know yourself -- Know what needs to be done -- Know your delegate -- Know how to communicate -- Know how to resolve conflict : getting coworkers to work together as a team -- Know how to give feedback -- Know how to evaluate : how well has the delegation process produced the outcomes I want .to achieve?