Marshall, Jacquelyn.

Medical assisting made incredibly easy : professionalism / Professionalism. Jackie Marshall. - Philadelphia ; London : Wolters Kluwer Health/Lippincott Williams & Wilkins, c2009. - xv, 261 p. : col. ill. ; 23 cm. - Incredibly easy. . - Incredibly easy (Philadelphia, Pa.) .

.Includes index

The road to professionalism -- Taking flight with communication skills -- Service with a smile -- Diverse universe: exploring cultural diversity and special needs -- Making the most of your externship experience -- Landing your medical
.assisting job -- The journey continues: career success and advancement

9780781772105 0781772109


Medical assistants--Professional ethics.
Medical assistants--Vocational guidance.
Allied Health Personnel.
Professional Practice.
Professional-Patient Relations.

174.2 / MJM