TY - BOOK AU - Briggs,Julie K. TI - Telephone triage protocols for nurses SN - 9781451194296 (paperback : alk. paper) AV - RT120.E4 B75 2016 U1 - 616.025 23 PY - 2012///. CY - Philadelphia PB - Wolters Kluwer KW - Emergency Nursing KW - methods KW - Handbooks KW - Nursing Assessment KW - Clinical Protocols KW - Telephone KW - Triage N1 - Includes bibliographical references and index N2 - "Performing telephone triage requires the ability to make quick and effective decisions based on limited information. This rapid-access resource delivers more than 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available"--Provided by publisher ER -