Managing organizational change : a multiple perspectives approach /
Ian Palmer, Richard Dunford, David A. Buchanan.
- 3d ed.
- Dubuque, IA : McGraw-Hill Education, 2016.
- 451 p. : ill. ; 26 cm.
.Revised edition of Managing organizational change, 2009
Includes bibliographical references and index.
Preface -- Groundwork : understanding and diagnosing change -- Managing change : stories and paradoxes -- Images of change management -- Why change? : contemporary drivers and pressures -- What to change? : a diagnostic approach -- Implementation : the substance and process of change -- What changes (and what doesn?t)? : current concerns and developments -- Learning objectives -- Vision and the direction of change -- Change communication strategies -- Resistance to change -- Organization development and sense-making approaches -- Change management, processual, and contingency approaches -- Running threads : sustainability, and the effective change manager -- Sustaining change versus initiative decay -- The effective .change manager : what does it take? --