Garside, Barbara. <br/><br/>
Essential telephoning in English :  Teacherś Book /  
Barbara Garside, Tony Garside. 
 - Cambridge :  Cambridge University Press,  2002. 
 - 79 p. ;  25 cm. 
 - Cambridge professional English .
<br/><br/> Essential Telephoning in English is a short course in telephoning skills for pre- <br/> .intermediate to intermediate learners of Business English 
<br/><br/>Unit 1: Answering the phone; Unit 2: Beginning a call; Unit 3: Ending a call; Unit 4: Consolidation Plus; Unit 5: Connecting people; Unit 6: Message 1; Unit 7: Message 2; Unit 8: Consolidation Plus; Unit 9: Communication problems; Unit 10: Appointments and arrangements; Unit 11: Recorded information; Unit 12: Messages 3; Unit 13: Consolidation Plus; Unit 14: A telephone conference; Unit <br/> .15: Review 
<br/><br/><label>ISBN: </label>9780521783897 
<br/><br/><label>Subjects--Topical Terms: </label><br/>English language--Textbooks for foreign speakers.<br/>English language--Spoken English.<br/>English language--Business English.<br/>Telephone calls.
<br/><br/><label>Dewey Class. No.: </label>428.24  / GBE