Donnelly, Mary Queen, 1940- Skills for consumer success / Mary Queen Donnelly. - 5th ed. - Cincinnati, Ohio : South-Western Pub. Co., 2005. - viii, 276 p. : ill. ; 28 cm. + Data CD included. .Includes index ISBN: 9780538438643 Subjects--Topical Terms: Customer relations.Consumer education. Dewey Class. No.: 659.2 / DMS