The management compass : steering the corporation using hoshin planning /
Michele L. Bechtell.
- New York : American Management Association, c1995.
- 157 p. : ill. ; 22 cm.
- AMA management briefing .
- AMA management briefing. .
Formulate the challenge: align the organization's goals with changes in the environment -- Sharpen the focus: select the vital few breakthrough objectives -- Create a company-wide plan of attack: align people, activities, and resources behind those things that matter most to the organization -- Control the plan: align daily activity with the plan -- Conduct the hoshin audit: channel local lessons upward to inform future plans -- Create an integrated quality .management
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Total quality management. Business planning. Strategic planning.