TY  - BOOK
AU  - Drennan,David
AU  - Pennington,Steuart
TI  - 12 ladders to world class performance: how your organization can compete with the best in the world 
SN  - 9780749430009
U1  - 658.4 22
PY  - 1999///
CY  - London : 
PB  - Kogan Page, 
KW  - Success in business
KW  - Organizational effectiveness
N1  - .Includes index
ER  -