Vinyard, John. <br/><br/>
Organization diagnosis, design, and transformation :  Baldrige Users Guide (BUG) / 
John Latham, John Vinyard ; with forewords by HJohn Timmerman, Joe Alexander, John Heer ; new healthcare examples contributed by Denise Haynes. 
 - 3rd Ed,  Updated for 2007 and 2008. 
 - Hoboken, NJ :  Wiley,   2008. 
 - xiv, 456 pages :   illustrations ;  28 cm +  1 CD-ROM1 CD-ROM (4 3/4 in.). 
 - Baldridge user's guide. .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780470898413 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--United States--Handbooks, manuals, etc.<br/>Malcolm Baldrige National Quality Award.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .V56 2008 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / VJO