Marketing automation : practical steps to more effective direct marketing /
Jeff LeSueur.
- Hoboken, N.J. : John Wiley & Sons, c2007.
- xiii, 346 p. : ill. ; 24 cm.
- Wiley and SAS business series .
.Includes index
Profit and loss fundamentals -- Profit and loss component details -- Managing the P&L -- Measuring marketing effectiveness -- Measuring return on investment -- Marketing financials -- Improving response : modeling and analytics -- Creating a marketing financials worksheet -- Relevant marketing automation information -- Financial and marketing information integration -- Marketing customer information -- Data acquisition, storage, and retrieval -- Data warehouse hardware and software configuration -- Making information useful : access, delivery, and organization -- Information map -- Using information -- Response testing -- Modeling -- Optimizing contact strategy -- Strategic marketing.