TY  - BOOK
AU  - Armistead,Colin G.
AU  - Rowland,A.P.
TI  - Managing business processes: BPR and beyond 
SN  - 047195490X (cloth : alk. paper)
AV  - HD58.87 .M365 1996
U1  - 658.4 22
PY  - 1996///
CY  - Chichester [England], New York
PB  - Wiley
KW  - Reengineering (Management)
N1  - Includes bibliographical references :p. ([345]-355) and index
ER  -