Kotter, John P.,  1947- <br/><br/>
The heart of change :  real-life stories of how people change their organizations / 
John P. Kotter, Dan S. Cohen. 
 - Boston, Mass :  Harvard Business School Press,  c2002. 
 - xiv, 190 p. ;  25 cm. 
<br/><br/> .Includes index 
<br/><br/>Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change. 
<br/><br/><label>ISBN: </label>1578512549 (alk. paper) 9781578512546 
<br/><br/><label>LCCN: </label>2002001475 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change.
<br/><br/><label>LC Class. No.: </label>HD58.8  / .K645 2002 
<br/><br/><label>Dewey Class. No.: </label>302.35  / KJH