000			02770cam a2200385 a 4500
003			BUC
005			20220606090316.0
008			200216s1985 nyu g b i 001 0 eng
020			_a0446386391
020			_a9780446386395
040			_aBADR UNIVERSITY IN CAIRO _beng _cBADR UNIVERSITY IN CAIRO _erda
041	0		_aeng
043			_an-us---
050	0		_aHD70.U5 _bP425 1985
082	0	0	_222 _a658 _bPTP
100	1		_a Peters, Thomas J.
245	1	2	_aA passion for excellence : _bthe leadership difference / _cTom Peters, Nancy Austin.
260			_aNew York : _bRandom House, _cc1985.
300			_axxv, 575p. ; _c25 cm.
336			_236
500			_a.Includes index
504			_a.Includes bibliographies
505			_aForeword -- Introduction : a revolution is brewing -- Part 1. Common sense. 1. A blinding flash of the obvious -- 2. MBWA : the technology of the obvious -- 3. Integrity and the technology of the obvious -- Part 2. Customers. 4. Common courtesy : the ultimate barrier to competitor entry -- 5. No such thing as a commodity -- 6. "Mere perception" : on the irreducible humanness of customers -- 7. Quality is not a technique -- 8. The "smell" of the customer -- Part 3. Innovation. 9. The mythology of innovation, or a skunkworks tale -- 10. Three skunks -- 11. The context of innovation -- 12. The "smell" of innovation -- Part 4. People, people, people. 13. Bone-deep beliefs -- 14. Ownership -- 15. ApplauseApplause -- Part 5. Leadership. 16. Attention, symbols, drama, vision--and love -- 17. Transformations and enhancements : small wins, debureaucratizing and pockets of excellence -- 18. Coaching -- 19. Doing MBWA -- 20. Excellence in school leadership -- 21. What price excellence -- .Acknowledgments -- A guide to key concepts --
520			_aThis book is an inspiring, career-transforming book published for people who want to get ahead. It takes the reader behind the scenes in some of the most successful organizations and analyzes what makes them distinctive. Here are real people, real companies, real numbers. Here is what is needed to know about the crucial elements of success: constant innovation, staying in touch with customers, encouraging the contributions of everyone in the company, and maintaining the integrity that is basic to leadership. Here are the secrets of .building excellence
650		0	_aIndustrial management _zUnited States.
650		2	_aLeadership.
650		2	_aOrganizational Objectives.
650		2	_aPersonnel Management.
700	1		_aAustin, Nancy.
776	0	8	_iOnline version: _aPeters, Thomas J. _tPassion for excellence. _dNew York : Random House, c1985 _w(OCoLC)564875533
902			_aE.Anwer
942			_2ddc _cBK
999			_c3318 _d3318