000 01336cam a2200385 a 4500
003 BUC
005 20220706074833.0
008 200226s2014 nyua g bi 001 0 eng
010 _a2012036157
020 _a9780078024078 (alk. paper)
020 _a0078024072
020 _a9781259010651
040 _aBADR UNIVERSITY IN CAIRO
_cBADR UNIVERSITY IN CAIRO
_beng
_erda
041 0 _aeng
043 _a --- n-us-ny
050 0 0 _aHD9980.5
_b.F549 2014
082 0 0 _a658
_223
_bFJS
100 1 _aFitzsimmons, James A.
245 1 0 _aService management :
_boperations, strategy, information technology /
_cJames A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.
250 _a8th ed.,
_bInternational Student ed.
260 _aNew York :
_bMcGraw-Hill,
_c2014.
300 _axviii, 524 p. :
_bill. ;
_c28 cm.
336 _236
490 0 _aThe McGraw-Hill/Irwin series operations and decision sciences
504 _aIncludes bibliographical references and index.
650 0 _aService industries
_xManagement.
700 1 _aFitzsimmons, Mona J.
700 1 _aBordoloi, Sanjeev.
700 1 _aFitzsimmons, Mona J.
700 1 _aBordoloi, Sanjeev.
902 _aH.Ali
942 _2ddc
_cBK
999 _c4004
_d4004