| 000 | 00740nam a22002417a 4500 | ||
|---|---|---|---|
| 003 | BUC | ||
| 005 | 20220716083027.0 | ||
| 008 | 200227s2004 II a|||g i||| 001 0 eng d | ||
| 020 | _a9780070582590 | ||
| 040 |
_aBADR UNIVERSITY IN CAIRO _beng _cBADR UNIVERSITY IN CAIRO _erda |
||
| 041 | _aENG | ||
| 082 | 0 | 4 |
_223 _a658.575 _bRDC |
| 100 | 1 | _aRichard, Darlene D. | |
| 245 | 1 | 4 |
_aThe customer response management handbook / _cDarlene D. Richard. |
| 260 |
_aMcGRaw-Hill Offices: _bNew Delhi, _c2002. |
||
| 300 |
_a546p.: _bill. ; _c24cm. |
||
| 336 | _236 | ||
| 650 | 0 |
_aCall centers _xManagement _z Australia. |
|
| 650 | 0 |
_aCustomer services _zAustralia. |
|
| 650 | 0 |
_aOffice management _zAustralia. |
|
| 902 | _aO.Reda | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c4033 _d4033 |
||