000			01888cam a2200349 a 4500
003			BUC
005			20221106012149.0
008			200321s1999 nyua g 000 0 eng d
010			_a2002510381
020			_a1578200326
020			_a9781578200320
040			_aBADR UNIVERSITY IN CAIRO _cBADR UNIVERSITY IN CAIRO _beng _erda
041	0		_aeng
050	0	0	_aHF5681.I7 _bB76 1999
082	0	0	_223 _a364.168 _bBMT
100	1		_aBrosnan, Michael.
245	1	0	_aTelecommunications expense management : _bhow to audit your bills, reduce expenses and negotiate favorable rates / _cby Michael Brosnan, John Messina & Ellen Block.
260			_aNew York : _bCMP Books, _cc1999.
300			_aiv, 293 p. : _bill. ; _c23 cm.
505		8	_aMachine generated contents note: Understanding Your Local Telephone Bill -- The Customer Service Record (CSR)- -- Switched and Dedicated Services -- Carrier Access Billing System "CABS" -- How to Identify Billing Errors and Obtain Refunds -- Optimizing Your Network -- Long Distance Bill Auditing -- Secrets of Contract Negotiation -- Utilizing the Power of the Internet to Audit Your Bills -- Processing and Validating -- Technology Invoices -- Call Accounting, Phone System Security, -- Toll Fraud and Toll Abuse -- Appendix A - USOC List -- Appendix B - List of IXC PIC Codes -- Appendix C - 10 Steps that Vendors can take to -- Improve Customer Service and Billing Accuracy.
650		0	_aInvoices.
650		0	_aTelecommunication _xCost effectiveness.
650		0	_aTelecommunication _xManagement.
700	1		_aMessina, John.
700	1		_aBlock, Ellen.
856	4	1	_uhttp://www.loc.gov/catdir/toc/fy032/2002510381.html
856	4	2	_uhttp://www.loc.gov/catdir/enhancements/fy0703/2002510381-d.html
856	4	2	_uhttp://www.loc.gov/catdir/enhancements/fy1211/2002510381-b.html
902			_aN.Tolba
942			_2ddc _cBK
999			_c4837 _d4837