Completeness : quality for the 21st century /

Crosby, Philip B.

Completeness : quality for the 21st century / Philip B. Crosby. - New York, N.Y., U.S.A : Plume, c1992, - xix, 251 p. ; 21 cm.

.Originally published: New York, N.Y., U.S.A. : Dutton, 1992

0452270243 : $12.00

93020944


Total quality management.

HD62.15 / .C76 1992b

658.4013 / CPC

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