Relationship marketing : a consumer experience approach /
Baron, Steve
Relationship marketing : a consumer experience approach / Steve Baron, Tony Conway, Gary Warnaby. - Los Angeles : Sage, 2010. - viii, 202 p. : ill. ; 25 cm. - Advanced marketing series .
Includes bibliographical references and index.
9781412931212 (cloth) 9781412931229 (paper)
2009938438
Relationship marketing.
Customer relations.
HF5415.55 / .B375 2010
658.812 / BSR
Relationship marketing : a consumer experience approach / Steve Baron, Tony Conway, Gary Warnaby. - Los Angeles : Sage, 2010. - viii, 202 p. : ill. ; 25 cm. - Advanced marketing series .
Includes bibliographical references and index.
9781412931212 (cloth) 9781412931229 (paper)
2009938438
Relationship marketing.
Customer relations.
HF5415.55 / .B375 2010
658.812 / BSR