Essential telephoning in English : Teacherś Book /

Garside, Barbara.

Essential telephoning in English : Teacherś Book / Barbara Garside, Tony Garside. - Cambridge : Cambridge University Press, 2002. - 79 p. ; 25 cm. - Cambridge professional English .

Essential Telephoning in English is a short course in telephoning skills for pre-
.intermediate to intermediate learners of Business English

Unit 1: Answering the phone; Unit 2: Beginning a call; Unit 3: Ending a call; Unit 4: Consolidation Plus; Unit 5: Connecting people; Unit 6: Message 1; Unit 7: Message 2; Unit 8: Consolidation Plus; Unit 9: Communication problems; Unit 10: Appointments and arrangements; Unit 11: Recorded information; Unit 12: Messages 3; Unit 13: Consolidation Plus; Unit 14: A telephone conference; Unit
.15: Review

9780521783897


English language--Textbooks for foreign speakers.
English language--Spoken English.
English language--Business English.
Telephone calls.

428.24 / GBE

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