Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction /

Byham, William C.

Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction / William C. Byham with Jeff Cox - New York : Ballantine Books, 1992 c. - ix, 191 p. : ill. ; 21 cm

."A Fawcett Columbine book"

9780449907054


Employee empowerment.
Communication in management.
Interpersonal relations

HD30.3 / B94 1992.

658.45 / BWZ

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