The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization /

Albrecht, Karl, 1941-

The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization / Karl Albrecht. - New York : AMACOM, c1994. - x, 213 p. : ill. ; 24 cm.

.Includes index

Includes bibliographical references

081440233X : $22.95

93049388


Organizational effectiveness.
Strategic planning.
Customer services.

HD58.9 / .A447 1994

658.4012 / AKN

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