Organization diagnosis, design, and transformation : Baldrige Users Guide (BUG) /
Vinyard, John.
Organization diagnosis, design, and transformation : Baldrige Users Guide (BUG) / John Latham, John Vinyard ; with forewords by HJohn Timmerman, Joe Alexander, John Heer ; new healthcare examples contributed by Denise Haynes. - 3rd Ed, Updated for 2007 and 2008. - Hoboken, NJ : Wiley, 2008. - xiv, 456 pages : illustrations ; 28 cm + 1 CD-ROM1 CD-ROM (4 3/4 in.). - Baldridge user's guide. .
Includes bibliographical references and index.
9780470898413
Total quality management--United States--Handbooks, manuals, etc.
Malcolm Baldrige National Quality Award.
HD62.15 / .V56 2008
658.4013 / VJO
Organization diagnosis, design, and transformation : Baldrige Users Guide (BUG) / John Latham, John Vinyard ; with forewords by HJohn Timmerman, Joe Alexander, John Heer ; new healthcare examples contributed by Denise Haynes. - 3rd Ed, Updated for 2007 and 2008. - Hoboken, NJ : Wiley, 2008. - xiv, 456 pages : illustrations ; 28 cm + 1 CD-ROM1 CD-ROM (4 3/4 in.). - Baldridge user's guide. .
Includes bibliographical references and index.
9780470898413
Total quality management--United States--Handbooks, manuals, etc.
Malcolm Baldrige National Quality Award.
HD62.15 / .V56 2008
658.4013 / VJO