Service management for dummies /

Service management for dummies / by Judith Hurwitz ... [et al.] - Hoboken, NJ : Wiley, c2009. - xviii, 314 p. : ill. ; 24 cm - For dummies . - For dummies .

Includes index

9780470440582 (pbk.) 0470440589 (pbk.)

2009927340

GBA922653 bnb


Information technology--Management.
Business enterprises--Computer networks.

QA76.9.A73 / H879 2009

658.4038011 / SEM

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