Essentials of quality : with cases and experiential exercises / Victor E. Sower.

By: Sower, Victor EMaterial type: TextTextLanguage: English Publication details: Hoboken, NJ : John Wiley & Sons, c2011Description: xix, 392 p. : ill. ; 23 cmContent type: ISBN: 9780470509593 (pbk.); 0470509597 (pbk.)Subject(s): Total quality management | Total quality controlDDC classification: 658.4013 LOC classification: HD62.15 | .S6445 2011
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