Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.
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TextLanguage: English Series: The McGraw-Hill/Irwin series operations and decision sciencesPublication details: New York : McGraw-Hill, 2014Edition: 8th ed., International Student edDescription: xviii, 524 p. : ill. ; 28 cmContent type: ISBN: 9780078024078 (alk. paper); 0078024072; 9781259010651Subject(s): Service industries -- ManagementDDC classification: 658 LOC classification: HD9980.5 | .F549 2014
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BUC | BUC | 658 FJS (Browse shelf (Opens below)) | Available | C - 29 | 13063 | ||
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BUC | BUC | 658 FJS (Browse shelf (Opens below)) | Available | C - 29 | 14896 | ||
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BUC | BUC | 658 FJS (Browse shelf (Opens below)) | Available | C - 29 | 14897 | ||
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BUC | BUC | 658 FJS (Browse shelf (Opens below)) | Available | C - 29 | 16025 |
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Includes bibliographical references and index.
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