Telecommunications expense management : how to audit your bills, reduce expenses and negotiate favorable rates / by Michael Brosnan, John Messina & Ellen Block.
Material type:
TextLanguage: English Publication details: New York : CMP Books, c1999Description: iv, 293 p. : ill. ; 23 cmISBN: 1578200326; 9781578200320Subject(s): Invoices | Telecommunication -- Cost effectiveness | Telecommunication -- ManagementDDC classification: 364.168 LOC classification: HF5681.I7 | B76 1999Online resources: Click here to access online | Click here to access online | Click here to access online | Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
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School of Engineering and Technology | School of Engineering and Technology | 384.0681 BMT (Browse shelf (Opens below)) | Available | 2853 | ||
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Books
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School of Engineering and Technology | School of Engineering and Technology | 384.0681 BMT (Browse shelf (Opens below)) | Available | 2571 |
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| 371.3344678 WBA Web-based control and robotics education | 382.92 TEM Trade, environment, and the millennium / | 384.0681 BMT Telecommunications expense management : how to audit your bills, reduce expenses and negotiate favorable rates / | 384.0681 BMT Telecommunications expense management : how to audit your bills, reduce expenses and negotiate favorable rates / | 387.736068 YSA Airport planning and management / | 387.736068 YSA Airport planning and management / | 401.4 VRC Communicate! / |
Machine generated contents note: Understanding Your Local Telephone Bill -- The Customer Service Record (CSR)- -- Switched and Dedicated Services -- Carrier Access Billing System "CABS" -- How to Identify Billing Errors and Obtain Refunds -- Optimizing Your Network -- Long Distance Bill Auditing -- Secrets of Contract Negotiation -- Utilizing the Power of the Internet to Audit Your Bills -- Processing and Validating -- Technology Invoices -- Call Accounting, Phone System Security, -- Toll Fraud and Toll Abuse -- Appendix A - USOC List -- Appendix B - List of IXC PIC Codes -- Appendix C - 10 Steps that Vendors can take to -- Improve Customer Service and Billing Accuracy.
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