.Includes bibliographical references :p. (227) and index.

Sect.1. An overview of collaborative management -- Managing beyond the ordinary: a matter of perspective -- Collaboration and management thinking -- A checklist for managing beyond the ordinary -- Barriers to managing beyond the ordinary -- Benefits of managing beyond the ordinary -- Sect.2. The ten tasks -- Task 1: understanding the situation vs. leaping directly into action -- Task 2: clarifying your real purpose vs. doing the same old thing -- Task 3: determining what you need to know and who knows it vs. doing it yourself -- Task 4: getting the complete story abou the problem vs. settling for a general account -- Task 5: knowing the cause vs. simply hoping you are right -- Task 6: setting the requirements for improvement vs. jumping directly to alternatives -- Task 7: finding the best possible actions vs. accepting the first that come along -- Task 8: creating a balanced and workable program of actions vs. just doing it -- Task 9: fine-tuning the plan vs. "it's good enough" -- Task 10: communicating for acceptance vs. just telling about it -- Sect.3. Completing the process -- How to motivate for collaboration -- How to install and maintain collaboration -- You can do it -- Bibliography -- Index.

Collaboration is the key to fixing complicated problems, improving your organization, and achieving extraordinary results that are noticed and rewarded. It's the ability to get every employee on board, pooling their knowledge, skills, information, and creativity. And it's a specialized skill that rarely comes naturally. Managing Beyond the Ordinary supplies the hands-on, how-to guidance every manager needs to master the principles and process of collaboration. It offers fresh insights into how to collaborate, and concrete proof as to why this seemingly simple process yields such amazing results. Filled with dozens of instructive, real-life stories and how-to-do-it checklists, the book outlines 10 essential "tasks" that managers must undertake to achieve superior results.