The customer-driven company : moving from talk to action / Richard C. Whiteley.
Material type:
TextLanguage: English Publication details: Reading, Mass. : Addison-Wesley, c1991Description: 308 p. : ill. ; 24 cmISBN: 0201570904 :; 9780201608137; 0201608138Subject(s): Customer relations | Customer servicesDDC classification: 658.812 LOC classification: HF5415.525 | .Z551991
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BUC | BUC | 658.812 WRC (Browse shelf (Opens below)) | Available | E - 42 | 15959 |
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| 658.812 LRC Customer service : skills for success / | 658.812 LRC Customer service : skills for success / | 658.812 MJM Managing customers through economic cycles / | 658.812 WRC The customer-driven company : moving from talk to action / | 658.812 ط ط ق قمة الأداء في خدمة العملاء / | 658.816 BJP Price theory / | 658.816 OXH The Oxford handbook of pricing management / |
.Fourth priniting February 1994
Includes bibliographical references and index.
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