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Human relations in business : developing interpersonal and leadership skills / Michael G. Aamodt, Bobbie L. Raynes.

by Aamodt, Michael G | Raynes, Bobbie L.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Australia ; Belmont, CA : Wadsworth, c2001Availability: Items available for loan: BUC (2) Call number: 650.13 AMH, ...

Performance-driven CRM : how to make your customer relationship management vision a reality / Stanley A. Brown and Moosha Gulycz.

by Brown, Stanley A, 1946- | Gulycz, Moosha.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Chichester : Wiley, c2002Online access: Click here to access online | Click here to access online | Click here to access online Availability: Items available for loan: BUC (1) Call number: 658.812 BSP.

The customer-driven company : moving from talk to action / Richard C. Whiteley.

by Whiteley, Richard C.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Reading, Mass. : Addison-Wesley, c1991Availability: Items available for loan: BUC (1) Call number: 658.812 WRC.

The future of competition : co-creating unique value with customers / C.K. Prahalad, Venkat Ramaswamy.

by Prahalad, C. K | Ramaswamy, Venkatram.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Boston, Mass : Harvard Business School Pub, c2004Online access: Click here to access online Availability: Items available for loan: BUC (1) Call number: 658.4 PCF.

Managing customers through economic cycles / John McKean.

by McKean, John, 1956-.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Chichester, West Sussex : John Wiley & Sons, 2010Online access: Click here to access online Availability: Items available for loan: BUC (1) Call number: 658.812 MJM.

X-engineering the corporation : reinventing your business in the digital age / James Champy.

by Champy, James, 1942-.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York, NY : Warner Books, c2002Other title: Reinventing your business in the digital age | Xengineering the corporation.Availability: Items available for loan: BUC (1) Call number: 658.4063 CJX.

Relationship marketing : a consumer experience approach / Steve Baron, Tony Conway, Gary Warnaby.

by Baron, Steve (J. Steve) | Conway, A | Warnaby, Gary.

Series: Advanced marketing seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Los Angeles : Sage, 2010Availability: Items available for loan: BUC (1) Call number: 658.812 BSR.

Skills for consumer success / Mary Queen Donnelly.

by Donnelly, Mary Queen, 1940-.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Cincinnati, Ohio : South-Western Pub. Co., 2005Availability: Items available for loan: BUC (1) Call number: 659.2 DMS.

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