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Effective sales force automation and customer relationship management : Raj Agnihotri, Adam A. Rapp. A focus on selection and implementation /

by Agnihotri, Raj S | Rapp, Adam A.

Series: Selling and sales force management collectionEdition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: .New York, N.Y : Business Expert Press, 2010Availability: Items available for loan: BUC (2) Call number: 658.575 ARE, ...

Relationship marketing : a consumer experience approach / Steve Baron, Tony Conway, Gary Warnaby.

by Baron, Steve (J. Steve) | Conway, A | Warnaby, Gary.

Series: Advanced marketing seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Los Angeles : Sage, 2010Availability: Items available for loan: BUC (1) Call number: 658.812 BSR.

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