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The death of distance : how the communications revolution will change our lives / Frances Cairncross.

by Cairncross, Frances.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Boston, Mass. : Harvard Business School Press, 1997Availability: Items available for loan: School of Engineering and Technology (1) Call number: 303.4833 CFD.

Technology 2001 : the future of computing and communications / edited by Derek Leebaert.

by Leebaert, Derek.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Cambridge, Mass : MIT Press, c1991Availability: Items available for loan: BUC (1) Call number: 303.4834 TEC.

Call center operations : profiting from teleservices / Charles E. Day.

by Day, Charles E. (Charles Elliott), 1944-.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York : McGraw-Hill, c2000Availability: Items available for loan: School of Engineering and Technology (1) Call number: 658.84 DCC.

Communication systems / Simon Haykin, Michael Moher.

by Haykin, Simon S, 1931- | Moher, Michael.

Edition: 5th edMaterial type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Hoboken, NJ : Wiley, c2009Availability: Items available for loan: School of Engineering and Technology (1) Call number: 621.382 HSC.

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