The customer-driven company : moving from talk to action / Richard C. Whiteley.

By: Whiteley, Richard CMaterial type: TextTextLanguage: English Publication details: Reading, Mass. : Addison-Wesley, c1991Description: 308 p. : ill. ; 24 cmISBN: 0201570904 :; 9780201608137; 0201608138Subject(s): Customer relations | Customer servicesDDC classification: 658.812 LOC classification: HF5415.525 | .Z551991
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Item type Current library Home library Call number Status Notes Date due Barcode Item holds
Books Books BUC
BUC
658.812 WRC (Browse shelf (Opens below)) Available E - 42 15959
Total holds: 0

.Fourth priniting February 1994

Includes bibliographical references and index.

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