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Taking care of business : how to become more efficient and effective using IS0 9000 / Greg Hutchins.

by Hutchins, Greg.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Essex Junction, VT : OMNEO, 1994Other title: Quality Lessons From The Office To The Factory Floor.Availability: Items available for loan: BUC (1) Call number: 658.562 HG.

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Benchmarking : a tool for continuous improvement / C.J. McNair and Kathleen H.J. Leibfried.

by McNair, Carol Jean | Leibfried, Kathleen H. J.

Series: The Coopers & Lybrand performance solutions seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: engv Publication details: Essex Junction, VT : Omneo, c1992Availability: Items available for loan: BUC (1) Call number: 658.4013 MCB.

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