Total quality management : the route to improving performance / John S. Oakland.

By: Oakland, John SMaterial type: TextTextLanguage: English Publication details: Oxford ; Boston : Butterworth-Heinemann, 1995Edition: 2nd edDescription: x, 463 p. : ill. ; 24 cmContent type: ISBN: 0750609931Subject(s): Quality control | Total quality managementDDC classification: 658.4013 LOC classification: TS156 | .O24 1995Online resources: Click here to access online | Click here to access online
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