Highly recommended : English for the hotel and catering industry / Trish Stott & Rod Revell.
Material type:
TextLanguage: English Publication details: Oxford : Oxford University Press, 2004Edition: New edDescription: v. : color illustrations ; 28 cmContent type: 36 ISBN: 0194574636; 9780194574631 (Student's Book); 9780194574648 (Teacher's Book)Other title: English for the hotel and catering industrySubject(s): English language -- Conversation and phrase books (for restaurant and hotel personnel) | English language -- Self-instruction | English language -- Textbooks for foreign speakersDDC classification: 808.042 | Item type | Current library | Home library | Call number | Status | Notes | Date due | Barcode | Item holds |
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Books
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BUC | BUC | 808.042 STH Teacher's book (Browse shelf (Opens below)) | Available | A - 81 | 23260 | ||
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Books
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BUC | BUC | 808.042 STH student's book (Browse shelf (Opens below)) | Available | A - 81 | 23261 | ||
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Books
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BUC | BUC | 808.042 STH student's book (Browse shelf (Opens below)) | Available | A-81 | 21628 |
Student's book includes parallel wordlist in English, French, German, Italian,
.Spanish and Japanese
.Previous ed.: 1994
.Includes index
Taking phone calls -- Giving information -- Taking room reservations -- Taking restaurant bookings -- Giving polite explanations -- Receiving guests -- Serving in the bar -- Instructions -- Taking a food order -- Desserts and cheese -- Talking about wine -- Dealing with requests -- Describing dishes -- Dealing with complaints -- Jobs and workplaces -- Explaining and instructing -- Taking telephone requests -- Taking difficult phone calls -- Health and safety at work -- Giving directions indoors -- Giving directions outside -- Facilities for the business traveller -- Offering help and advice -- Dealing with problems --
.Paying bills -- Payment queries -- Applying for a job -- The interview
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