Essential telephoning in English : Teacherś Book / Barbara Garside, Tony Garside.

By: Garside, BarbaraContributor(s): Garside, TonyMaterial type: TextTextLanguage: English Series: Cambridge professional EnglishPublication details: Cambridge : Cambridge University Press, 2002Description: 79 p. ; 25 cmContent type: ISBN: 9780521783897Subject(s): English language -- Textbooks for foreign speakers | English language -- Spoken English | English language -- Business English | Telephone callsDDC classification: 428.24
Contents:
Unit 1: Answering the phone; Unit 2: Beginning a call; Unit 3: Ending a call; Unit 4: Consolidation Plus; Unit 5: Connecting people; Unit 6: Message 1; Unit 7: Message 2; Unit 8: Consolidation Plus; Unit 9: Communication problems; Unit 10: Appointments and arrangements; Unit 11: Recorded information; Unit 12: Messages 3; Unit 13: Consolidation Plus; Unit 14: A telephone conference; Unit .15: Review
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Essential Telephoning in English is a short course in telephoning skills for pre-
.intermediate to intermediate learners of Business English

Unit 1: Answering the phone; Unit 2: Beginning a call; Unit 3: Ending a call; Unit 4: Consolidation Plus; Unit 5: Connecting people; Unit 6: Message 1; Unit 7: Message 2; Unit 8: Consolidation Plus; Unit 9: Communication problems; Unit 10: Appointments and arrangements; Unit 11: Recorded information; Unit 12: Messages 3; Unit 13: Consolidation Plus; Unit 14: A telephone conference; Unit
.15: Review

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