Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction / William C. Byham with Jeff Cox

By: Byham, William CContributor(s): Cox, Jeff, 1951-Material type: TextTextLanguage: English Publication details: New York : Ballantine Books, 1992 cDescription: ix, 191 p. : ill. ; 21 cmContent type: ISBN: 9780449907054Subject(s): Employee empowerment | Communication in management | Interpersonal relationsDDC classification: 658.45 LOC classification: HD30.3 | B94 1992.
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