.Includes index

Machine generated contents note: 1 Learning how to learn 1 -- Education and the service process 3 -- Setting and defining goals 5 -- Core benefits 6 -- Maximizing benefits 7 -- A resource-based view of the MBA programme 11 -- Developing a knowledge management strategy 15 -- Conclusions 19 --2 Doing the groundwork: getting started on the MBA 20 -- Pre-programme preparation 20 -- Induction 22 -- Learning the ropes 23 Work/study groups 24 -- Meeting colleagues 25 Assessing resources 26 -- Setting up 28 -- Tuning your mind 29 -- Conclusions 31 --3 Courses: the first channel of knowledge acquisition 32 -- Definition 33 -- Types of courses 35 -- Delivery methods 38 -- Aims and processes 39 -- The role offaculty 39 -- Maximizing valuefrom courses 42 -- Courses and the knowledge management process 45 -- Conclusions 47 --4 Case studies: exercises in management skills 48 -- Definitions 49 -- Advantages and disadvantages of the case study -- method 51 -- Reading and analysing cases 53 -- Approaches to case study resolution 58 -- Case studies and benefit maximization 60 -- Case studies and knowledge management 60 -- Conclusions 61 --5 Working in teams: creating value from synergy 62 -- Why do it? 63 -- Organizing teams 65 -- Thefunctioning of the team 66 -- The role of individual personality 68 -- Teamworking personalities 68 -- Functioning in groups 73 Benefit maximization 76 -- Knowledge management 77 -- Conclusions 78 --6 Written communication: who writes, wins 79 -- Fitness for purpose 82 -- Structure 85 -- Style 88 -- Content 90 -- Knowledge management and written communication 93 -- Maximizing benefits 94 -- Conclusions 95 --7 Working in the classroom: managing presentations and discussions 96 -- The stage and the players 98 -- Presentations 100 -- Discussions 106 -- Knowledge management 108 -- Benefit maximization 108 -- Conclusions 109 --8 Research: generating and creating knowledge 110 -- Data, information and knowledge 112 -- Doing research 114 -- Using information and knowledge resources 120 -- Knowledge management 125 -- Benefit maximization 125 -- Conclusions 126 --9 Projects: working in the real world 127 -- Identifying a project 128 -- Establishing aims 130 -- Developing relationships with the client 132 -- Setting up the research programme 133 -- Carrying outfield research 135 -- Analysis of data gathered 139 -- Presentation 139 Following up 140 -- Knowledge management and projects 141 -- Benefit maximization 141 -- Conclusions 144 --10 Networking: creating value out of harmony 145 -- Networks and their benefits 146 -- How they do it in China 148 -- Networks and ethics 150 -- Networking and the MBA 152 Networking and social life 155 -- Spouses and partners 157 After the programme 158 Benefit maximization 159 -- Conclusions 160 --11 Exchange programmes 161 -- Choosing an exchange school 161 -- Cross-cultural learning 164 -- Doing courses 166 -- Opportunities for networking 166 -- Problems and drawbacks 167 Knowledge management 168 -- Benefit maximization 168 -- Conclusions 169 --12 Getting a job: recruitment during and after the -- programme 170 -- What are recruiters looking for? 171 -- Focusing on goals 174 -- What to lookfor in a recruiting company 174 -- Presentation and professionalism 176 -- Giving the right impression 179 -- Conclusions 180 --13 The MBA and lifelong learning 181 -- What is lifelong learning? 182 -- Why is it important? 183 -- What contribution does the MBA make to lifelong -- learning? 184 -- Conclusions 186 --14
.Conclusion: broad vision, sharp focus 187 -- Index 193