The customer response management handbook / Darlene D. Richard.
Material type:
TextLanguage: ENG Publication details: McGRaw-Hill Offices: New Delhi, 2002Description: 546p.: ill. ; 24cmContent type: ISBN: 9780070582590Subject(s): Call centers -- Management -- Australia | Customer services -- Australia | Office management -- AustraliaDDC classification: 658.575
| Item type | Current library | Home library | Call number | Status | Notes | Date due | Barcode | Item holds |
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BUC | BUC | 658.575 RDC (Browse shelf (Opens below)) | Available | E - 43 | 16325 |
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| 658.575 LEI The leader's imperative : ethics, integrity, and responsibility / | 658.575 MJS Smart things to know about partnerships / | 658.575 QUI The quality imperative / | 658.575 RDC The customer response management handbook / | 658.5752 GHQ Quality management : tools and methods for improvement / | 658.5752 GHQ Quality management : tools and methods for improvement / | 658.5752 GHQ Quality management : tools and methods for improvement / |
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