Call center operations : profiting from teleservices / Charles E. Day.
Material type:
TextLanguage: English Publication details: New York : McGraw-Hill, c2000Description: xxv, 486 p. : ill. ; 24 cmISBN: 0070164304Subject(s): Call centers | TelecommunicationDDC classification: 658.84 LOC classification: HE8788 | .D39 2000
| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Books
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School of Engineering and Technology | School of Engineering and Technology | 658.84 DCC (Browse shelf (Opens below)) | Available | 2348 |
Total holds: 0
.Includes index
.Includes bibliographical references
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