Organization diagnosis, design, and transformation : Baldrige Users Guide (BUG) / John Latham, John Vinyard ; with forewords by HJohn Timmerman, Joe Alexander, John Heer ; new healthcare examples contributed by Denise Haynes.
Material type:
TextLanguage: English Series: Baldridge user's guidePublication details: Hoboken, NJ : Wiley, 2008Edition: .3rd Ed, Updated for 2007 and 2008Description: xiv, 456 pages : illustrations ; 28 cm + 1 CD-ROM1 CD-ROM (4 3/4 in.)Content type: 36 ISBN: 9780470898413Subject(s): Total quality management -- United States -- Handbooks, manuals, etc | Malcolm Baldrige National Quality AwardDDC classification: 658.4013 LOC classification: HD62.15 | .V56 2008
| Item type | Current library | Home library | Call number | URL | Status | Notes | Date due | Barcode | Item holds |
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BUC | BUC | 658.4013 VJO (Browse shelf (Opens below)) | Link to resource | Available | D - 37 | 15180 |
Total holds: 0
Includes bibliographical references and index.
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