The customer response management handbook / Darlene D. Richard.

By: Richard, Darlene DMaterial type: TextTextLanguage: ENG Publication details: McGRaw-Hill Offices: New Delhi, 2002Description: 546p.: ill. ; 24cmContent type: ISBN: 9780070582590Subject(s): Call centers -- Management -- Australia | Customer services -- Australia | Office management -- AustraliaDDC classification: 658.575
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Item type Current library Home library Call number Status Notes Date due Barcode Item holds
Books Books BUC
BUC
658.575 RDC (Browse shelf (Opens below)) Available E - 43 16325
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