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Acknowledgements

I am honored by and appreciative of the following friends,
colleagues, and advisors whose time and insight shaped the
ideas contained in this book.

Thanks to Patti Wilson, Rick Schaefer, Val Swisher, Mike
Lofton, Ben Marbury, Tom Pencek, Bob Karr, Mitchell Levy,
Daniel Chow, Ilmar Taimre, George Zdanowicz, Paul Bowers,
Paul Dickson, Wendy Eggleton, Ann Nolan, Ryan MacNeil,
Debbi Bowes, Joni Newkirk, Barbara Higgins, Ed Baklor,
Priscilla Trumbull, Chris Holling, Behravesh Nariman, John
Quinn, Iain Henderson, Donna Knoop, Trevor Dukes, Erik
Koik, and Dave Schardt.

Several people listed above helped shape my thinking,
but corporate sensitivities required their organization names
and specific references be withheld. Special thanks to Ilmar
Taimre for his and his team’s support in this book. Also a
special acknowledgement of Ray Kordupleski’s ground-
breaking work. Special thanks to my long-time colleague
and advisor, Wendy Eggleton, whose insight, clear thinking,
and editing helped immeasurably in structuring this book’s
ideas and delivery.